Canada Post service disruption may cause delivery delays

Shipping / Payment

FREE SHIPPING TO CANADA AND THE US

Free shipping applies to orders over $50.

  • Region
  • Method
  • Order Arrival
  • Cost
  • Canada
  • Canada Post Expedited
  • 1 - 2 weeks
  • $8.00
    Free on Orders
    over $50
  • USA
  • Postal Service Expedited
  • 1 - 3 weeks
    Customs may cause unexpected delays up to several days.
  • $11.00
    Free on Orders
    over $50
  • International
  • International Shipping
    (not tracked)
  • 2 - 4 weeks
    Customs may cause unexpected delays up to several days.
  • Calculated by weight during checkout.
  • Canada

    Canada post expedited

    Cost

    $8.00
    free on orders over $50

    Order Arrival

    1 - 2 weeks
  • USA

    Postal Service Expedited

    Cost

    $11.00
    free on orders over $50

    Order Arrival

    1 - 2 weeks
    Customs may cause unexpected delays up to several days.
  • International

    International Shipping
    (not tracked)

    Cost

    Calculated by weight during checkout.

    Order Arrival

    2 - 4 weeks
    Customs may cause unexpected delays up to several days.

**USA and International Orders: Please contact your customs authority to find out if any additional import fees or taxes will be charged. Customs or import duties may be charged once the package reaches its destination country. These charges are completely out of our control.

Where are the products shipped from?
All of our Canadian orders are processed and fulfilled from West Kelowna, BC Canada.
What payments do you take?
We accept Visa, MasterCard, and Paypal.
Do I have to pay sales tax?
All Canadian orders are subject to applicable taxes.
What if something isn't in stock?
We strive to have inventory on hand at all times, but are occasionally backordered on an item. In this scenario we can ship complete or partial. If we ship partial we will cover the shipping costs.
What's your refund policy?
We hope you love your new balm, but if you don't we're okay with that...we all have different tastes. If you're not happy with your balm for what ever reason we'll gladly refund you following these conditions:
Item was purchased within the last 15 days.
All returns are credited against the original payment method.  We do not refund cash.
Shipping fees are non-refundable